Privacy Policy for fpcHealth


Welcome to fpcHealth, developed by SIGAL UNIQA. Your privacy is important to us. This privacy policy explains how we collect, use, and share information about you when you use our mobile application, especially in the context of processing health insurance claims.

Information We Collect

We collect information that you provide directly to us, such as when you create an account, fill out a form, or contact us. The types of information we may collect include:

  • Personal identification information (name, address, email address, phone number, etc.)
  • Health-related information necessary for processing insurance claims
  • Insurance policy details
  • Payment and transaction information
  • Any other information you choose to provide

We may also collect information about your use of the app, including your IP address, device information, and operating system.

Use of Information

We use the information we collect to:

  • Provide, maintain, and improve our services;
  • Process and manage health insurance claims;
  • Communicate with you about products, services, and promotions;
  • Monitor and analyze trends, usage, and activities in connection with our services;
  • Personalize your experience and provide advertisements, content, or features that match user profiles or interests;
  • Process transactions and send you related information, including purchase confirmations and invoices;
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of fpcHealth and others;
  • Comply with legal obligations and regulations.

Sharing of Information

We may share information about you as follows:

  • With service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts;
  • With healthcare providers and insurance adjusters involved in the processing of your claims;
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule, or regulation;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of fpcHealth or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Data Retention

We retain information we collect about you for as long as necessary to fulfill the purposes for which we collected it, or as otherwise required by law. Health-related information is retained in accordance with industry standards and legal requirements.


We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. This includes encryption and secure storage practices for sensitive health information.

Your Choices

You may update or correct information about yourself by logging into your account or contacting us. You may also delete your account, but please note that we may retain certain information as required by law or for legitimate business purposes.

Children’s Privacy

Our services are not intended for children under the age of 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.

Changes to This Policy

We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the privacy policy whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy.

Contact Us

If you have any questions about this privacy policy, please contact us at: