What is SIGAL UNIQA AutoSOS?
▣ SIGAL UNIQA AutoSOS is the road assistance service that is available near you in case the vehicle is unable to move, either due to vehicle defects or in the event of an accident.
▣ 24/7 dedicated service from a team of professionals to solve your problem, through on-site repair, car service and other services for the continuation of the journey or the accommodation of the driver of the vehicle.
▣ In the first case that you will need the AutoSOS service, you will call the SIGAL Call-Center, which will assist you throughout the entire road assistance process.
▣ The SIGAL Call-Center is ready at any hour of the day and night to assist you until the problem is solved.
▣ Road assistance service from SIGAL AutoSOS is offered within Albania, in the region and in all European countries.
How to use SIGAL UNIQA AutoSOS?
SIGAL UNIQA AutoSOS offers reliable road and safe assistance
24 hours a day, 365 days a year.
To contact AutoSOS, please call:
1.Innovation in the Albanian market
SIGAL UNIQA brings for the first time in Albania the Road Assistance service for Europe, in cooperation with Europassistance.
2.Duration of service as needed
This type of service is available for periods of 1 month or 1 year depending on the client’s needs.
3.Flexible service packages
Road assistance is offered as a separate service or combined with:
1. Green Card
2. Border Insurance
3. MTPL Insurance
4. CASCO
Note: In any event, the customer can select only one of these services:
Vehicle replacement or hotel accommodation or continuation of the trip.
Coverages needed by your car for your peace of mind while traveling
Services provided by Roadside Assistance
24/7 contact centre
Information service and organization of assistance services excluding reimbursement of expenses.
On-site repair
If the vehicle has a problem that can be repaired on the spot, (e.g., battery problems, flat tire, etc.).
Tolling service
If the vehicle has a defect or is involved in an accident, it is transported to the nearest authorized service point
Vehicle replacement in case of accident*
We replace the vehicle when it is not possible to repair the vehicle within one day and if the accident occurred at a distance of more than 50 km from the driver's location. Vehicle per day, 50 Euros.
Parking
Parking vehicles when the selected service is closed, and the wheelchair service is completed.<br />
Parking for the vehicle will be provided until the service is opened.
Hotel accommodation*
Hotel accommodation in cases where it is impossible to repair the vehicle in 1 day and the distance of the place where the accident happened is more than 150 km from the location.
Repatriation by train/plane or journey on arrival*
Continuation of the journey
Taxi
Continuation of the journey
Frequently Asked Questions
Who can buy the AutoSos service?
AutoSOS is only valid for:</p>
<ul>
<li>B1 category vehicles.</li>
<li>Microbus of category B2, up to 8+1 seats.</li>
</ul>
<p>
